ABOUT HOMEPROTECT 

We founded Homeprotect on a simple principle – to provide protection to people underserved by the home insurance industry.

We’re experts at insuring people who want to build or buy a unique property, renovate, rent a home or leave it unoccupied. We can cover people who travel a lot, run a business from home or even collect rare treasures. We protect people who love living in a listed building, having a view of a river or sunbathing on a flat roof.

We can do this because our smart tech enables our customers to get an instant, online quote to cover a huge range of complex needs and our UK customer support teams are on hand to provide information and support when only a real person will do.

Our insurance has already empowered hundreds of thousands of people to protect their homes and the things they love. But we’re not content with being the leading provider of what’s called ‘non-standard’ insurance. We believe there’s no such thing as ‘standard’. We’re all unique and we all deserve home insurance designed with our individual needs in mind – something our combination of real people and smart tech enables us to do.

Our simple promise? Whoever you are and wherever you live, with Homeprotect we’ve got you covered.

 WHAT IT’S LIKE TO WORK HERE 

Our customers come from all walks of life and so do our people. We’re a small but perfectly formed team, made up of insurance industry specialists alongside a diverse mix of technologists, data scientists and customer and marketing champions from all sorts of industries and backgrounds. We all bring our individual expertise, an appetite for innovation and a shared ambition to empower people to protect their homes and the things that they love.

Working in a fast-paced environment where change happens regularly is how we do things. But we also recognise that you’ll do your best work when you have the right balance, and that’s why we have fully embraced hybrid working, and in some cases, fully remote working, giving our teams the flexibility to choose the right location and working hours for them. We prefer to focus on the outputs of their work, not where they complete it. That said, there will be times when getting together in one location makes sense, but day-to-day, our teams have the freedom to decide where to work and we trust that they’ll make the right decision balancing the business needs and their own preferences.

Most companies think their culture is great, however at Homeprotect, we have the proof to back this up. We have been recognised externally as a Great Place to Work for the last six consecutive years

Sound good? Read on to find out more about joining our team.

KEY RESPONSIBILITIES

1. Recruitment and onboarding

   • Post job adverts, screen applications to agreed criteria, schedule interviews, and coordinate candidate communications via the ATS.

   • Complete pre-employment checks (right to work, references) and prepare contracts/offer packs.

   • Organise new starter onboarding: welcome packs, inductions, IT/desk setup, and first-week schedules.

2. HR data and reporting

   • Maintain accurate employee records in the HRIS; file management and audits.

   • Prepare regular HR metrics (headcount, joiners/leavers, absence) and support monthly reporting.

   • Keep org charts and distribution lists up to date.

3. Payroll and benefits administration

   • Process changes (starters/leavers, salary changes) ahead of payroll cut-off; liaise with Payroll to resolve queries.

   • Support benefit enrolment and changes (e.g., pension, healthcare), answering employee queries.

4. Learning and development

   • Schedule training sessions, manage attendance, track completion of mandatory training (including FCA/SMCR-related training where applicable), and maintain LMS records.

5. Employee relations and policy support

   • Act as first point of contact for routine HR queries; escalate appropriately.

   • Take notes at ER meetings, draft outcome letters, and track actions under guidance.

   • Help update policies, templates, and intranet content.

6. Engagement, culture, and inclusion

   • Support engagement activities, surveys, internal events, and EDI initiatives.

   • Assist with internal communications and recognition programmes.

7. Compliance and continuous improvement

   • Handle personal data securely and in line with GDPR and company policies.

   • Contribute to process mapping, SOPs, and small improvement projects to streamline HR operations.

KNOWLEDGE, SKILLS & EXPERIENCE

• Currently studying or recently graduated in HR/Business/Psychology or a related field; strong interest in a career in HR.

• Excellent organisation and attention to detail; able to meet deadlines and manage competing priorities.

• Clear written and verbal communication; confident liaising with candidates and employees.

• Proficient with Microsoft 365 (Excel, Outlook, Teams, SharePoint). Basic Excel skills (lookups/pivots) a plus.

• Discretion and professionalism; able to handle confidential information.

• Nice to have: Exposure to HRIS/ATS tools and/or CIPD Level 3 (or working towards).

BENEFITS

We think we have a fantastic company culture and welcome new team members with open arms.  We also offer a great range of benefits, including: 

• A genuinely flexible approach to work. We are really supportive of you flexing your hours and location to help you keep everything in your life in balance.

• Opportunities to focus on your professional growth whether that’s through training or other personal development opportunities - we want you to build your long-term career with us

• Home insurance with Homeprotect at 50% discount for all employees and 15% for friends and family

• An in-house wellbeing programme including seminars and workshops from wellbeing coaches and professionals

• Home working starter kit and money to spend on additional equipment you may need

• Charitable giving scheme, so you can donate to our partner charity, or one of your choice 

• The opportunity to work alongside brilliant people, because this isn’t something that every organisation can offer! 

On top of that, we also offer all the standard stuff, like:

• 25 days’ holiday (plus bank holidays) and the ability to buy and sell >5 days annually

• Private Health Care with 24-hour, 7-day access to range of doctors and counsellors

• Life insurance which provides cover to the value of four times your salary

• Annual discretionary bonus scheme (up to 20%)

• Pension contribution

• Local and national retail discounts  

• Have we captured your imagination? If so, we’d love to hear from you!

UNIQUE AS STANDARD

We’re proud to be an equal opportunity employer, and actively encourage applications from all backgrounds, as long as you meet the knowledge, skills and experience criteria for the role and have the right to work in the UK. We think everyone can excel in the right environment – no matter your gender, age, ethnicity, sexual orientation, religion, disabilities or beliefs. We believe in celebrating difference, and everything that makes both our customers and people unique, by creating an environment where everyone can thrive.

We encourage you to let us know if you need any extra help with your application, or if you have any requirements at any stage of the recruitment journey.

Equally, lots of our staff at Homeprotect work flexibly and in a variety of ways, whether that’s different core hours or remote working. Please chat to us at your application or interview stage about the flexibility you need, as we’re always happy to explore what's possible for the role.

Your data will be maintained in line with our ‘recruitment data privacy policy’ found here.