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About Homeprotect
Built for the Unique. Driven by Purpose.
We founded Homeprotect on a simple principle – to provide protection to people underserved by the home insurance industry.
We’re experts at insuring people who want to buy a unique property, renovate, rent a home or leave it unoccupied. We can cover people who travel a lot, run a business from home or even collect rare treasures. We protect people who love living in a listed building, having a view of a river or sunbathing on a flat roof.
Since 2002, we’ve been combining smart technology with real human expertise to protect hundreds of thousands of unique homes across the UK, and we’re just getting started.
Today, we're redefining what home insurance can be: for people whose homes and lifestyles don't fit the traditional mould. As we continue our journey to become the UK’s most recommended home insurer, we’re investing heavily in innovation; building our own machine-learning platforms, developing advanced pricing and underwriting technologies, and launching cutting-edge AI solutions like Holmes, our award-winning claims intelligence tool recognised at the Insurance Times Awards for its use of artificial intelligence to improve customer outcomes and operational efficiency.
If you’re someone who loves solving interesting problems, taking ownership and working with a team that aims high, speaks up and lifts each other, Homeprotect is a place where you can do meaningful work and grow your career while making a real difference for our customers.
Recognition That Speaks for Itself
We're proud to be recognised across the industry for innovation, technology and being a genuinely great place to work.
In 2026, we were certified as a Great Place to Work UK for the seventh consecutive year and jumped 71 places to rank 29th nationally. It's a reflection of how far we've come and the culture our people have built together.
In 2025 alone, we took home Gold at the Insurance Times Awards for MGA of the Year and Excellence in Claims Technology, and were recognised by Great Place to Work as one of the Best Workplaces for Women, for Development, and in Financial Services and Insurance.
It's recognition that reflects not just what we build but how we work and who we are.
To see the full list of our awards over the last 10 years, click here.
Workplace & Culture
At Homeprotect, we believe great work happens when talented people are trusted, supported and encouraged to bring their ideas forward. We don't believe in handing people a narrow lane and telling them to stay in it. From day one, you'll have real ownership of your work and you'll see it come to life. The distance between your contribution and its impact is short here.
We're a team of curious, driven people united by three guiding principles that aren't just words on a wall they're how we actually work, every day.
Aim High | Stand Up and Be Counted | Lift the Team
More Than Just the Work
We make a conscious effort to create an environment where people feel genuinely connected not just to their roles, but to each other and to something bigger.
That means regular town halls where leadership opens up, team brunches and social events that actually bring people together, and wellbeing initiatives that support real life. It means a charity partnership with Refuge the UK's largest specialist domestic abuse charity. As a business built on protecting homes, we believe everyone deserves a safe one. That's why we're proud to support Refuge in their vital work helping women and children access safety, specialist advice and long-term recovery.
At Homeprotect, the culture isn't something that happens around the work. It's woven into it.
GUIDING PRINCIPLES
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AIM HIGH
We’re fearless about shaking up the industry and building the best business we can, for us and our customers.
To do it, we trust each other to try new things and go after big goals – and we usually reach them. But if our plans don’t work, we don’t dwell on them. We fail fast and move on, learning from every mistake so we don’t make it twice.
But no matter how big the ambition or how fast the pace, we know when to pause as well as pounce. We’ll keep doing great work if we rest, reflect and reset when we need to.
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STAND UP AND BE COUNTED
We know what makes our customers unique is what makes our work worthwhile, so nothing’s ever set in stone. If there’s a problem, own it and fix it. When you speak up, we’ll listen.
We care about what’s right, not who’s right. So leave your ego at the door, and don’t shy away from giving and getting frank feedback - especially if it’ll help us reach our goals faster. -
LIFT THE TEAM
We cheer each other on when things go well, or we need a boost. And we’re as open with our knowledge as we are with our praise.
So, learn from the people around you, stay interested in the world beyond Homeprotect and the things that matter most to our customers. And share your thinking and experience far and wide.
We’ve got each others backs, we pitch in when others ask for help, and we never leave anyone behind. We’re always one team
Grow, Innovate and Thrive at Homeprotect
Work Smarter with Innovative Technology
We build and buy technology that helps our people, not just our customers. From Alfred, our internal AI assistant, The Hub for staying connected and The Key to manage your benefits portfolio, you'll have modern tools that let you focus on what actually matters solving interesting problems and doing great work.
Grow in Every Direction
Development at Homeprotect isn't a tick-box exercise. Learning here is continuous and built into how we work; through on-the-job experience, cross-functional projects, secondments and formal qualifications where they'll make the biggest difference. Being a business of our size has real advantages - our agile, cross-departmental ways of working mean you'll collaborate closely across teams, gain a genuine understanding of how the whole business operates and see the impact of your work first-hand. And with dedicated professional development time, our learning apps The Academy and Clever Nelly, peer-to-peer coaching, mentoring and Lunch and Learn sessions, you'll have all the support you need to grow in whatever direction is right for you
Your Health and Wellbeing, Covered
We take wellbeing seriously because you can't do your best work if you're not at your peak. That's why we offer private healthcare through BUPA, an Employee Assistance Programme providing legal, financial and counselling support for you, and a Wellbeing Centre with resources to help you make positive steps towards a healthier you. We also offer eye care vouchers from day one and a Cycle to Work scheme that's good for your health, your wallet and the planet.
Built to Thrive
Great work starts with feeling like you belong. We understand the importance of creating an environment where everyone feels engaged and safe to express their authentic selves. Thrive is our programme of initiatives that brings all employees together through informal networks, shared interests, awareness insights and activities that embody the true spirit of the Homeprotect culture. From fun events and monthly celebrations to awareness programmes and community moments, Thrive promotes a genuine sense of belonging.
Beyond your Core Package
We offer competitive annual leave plus public bank holidays with the flexibility to buy or sell additional days. From day one, you'll be enrolled in our pension scheme with Homeprotect contributing from the start. We also provide life insurance for peace of mind, a staff referral bonus for recommending great people and a significant discount on Homeprotect home insurance with a friends and family discount too.
Through The Key, you can manage and update your benefits online at any point in the year including reloadable store cards, Easy Saver discounts and cashback at hundreds of retailers.
Meet the People Behind Homeprotect
Behind every innovation, smart pricing model and customer success story is a team of passionate people who care about what they do.
Get to know some of the individuals helping us shape the future of home insurance.
Life at Homeprotect
From town halls and team brunches to celebrations and social events, these moments capture the people, energy and spirit that make Homeprotect a great place to work.
About Homeprotect
We founded Homeprotect on a simple principle - to provide protection to people underserved by the home insurance industry. Our smart tech enables our customers to get an instant, online quote to cover a huge range of complex needs, and our customer support teams are on hand when only a real person will do. Our insurance has already empowered hundreds of thousands of people to protect their homes and the things they love. Whoever you are and wherever you live, with Homeprotect we've got you covered.