James Emery
Head of Agile Change – TechnologyI joined Homeprotect in 2019 as a Senior Product Owner and have grown into the Head of Agile Change, leading four structured delivery teams across Product, Core, Rating & Pricing, and Data. What's driven that journey is seeing how far the organisation has matured - from a single, large team into a structured, agile business operating with clear OKRs, a company roadmap, and Scrum practices.
What makes me most proud is watching an idea evolve from something undefined into a value-driven outcome - shaped through collaboration, built by the team, and delivered to production. Measuring that impact, whether it's improved customer experience, commercial value, or business reputation, is what reinforces the purpose of what we do.
About Homeprotect
We founded Homeprotect on a simple principle - to provide protection to people underserved by the home insurance industry. Our smart tech enables our customers to get an instant, online quote to cover a huge range of complex needs, and our customer support teams are on hand when only a real person will do. Our insurance has already empowered hundreds of thousands of people to protect their homes and the things they love. Whoever you are and wherever you live, with Homeprotect we've got you covered.